Simply browse our store, select the item you would like to purchase, choose any available options, and add it to your cart. Proceed to checkout and follow the instructions to complete your order.

Orders are processed as quickly as possible. If you need to request a change or cancellation, please contact us as soon as possible at support@markandfinch.com . We cannot guarantee that changes or cancellations can be made once an order has entered processing or has already shipped.

Orders are generally processed within 1–3 business days before they are handed over to the shipping carrier.

We ship across the United States and to most international destinations. Availability may vary depending on the destination.

For complete information about destinations, delivery times, and shipping charges, please see our Shipping Policy .

After processing, estimated delivery is approximately 5–9 business days within the United States and 7–14 business days for international orders.

For additional shipping information, please review our Shipping Policy .

Standard shipping is a flat $5.99, with tracking provided for every order.

Please see our Shipping Policy for the most complete shipping information.

Once your order has shipped, we will send you an email containing your tracking number. You can use the tracking information to follow your shipment with the carrier.

International customers may be responsible for customs duties, import taxes, or other charges imposed by their local authorities. These charges are not included in the order total unless otherwise stated.

More information is available in our Shipping Policy .

We accept eligible returns within 14 days of delivery. Items must be unworn or unused, with tags attached and in their original packaging, together with your receipt or proof of purchase.

Return shipping is the customer's responsibility unless otherwise stated in our policy.

For complete details, please read our Return & Refund Policy .

Please contact us within 48 hours of delivery at support@markandfinch.com and include your order number and a photo showing the issue.

We will review the issue and work with you on an appropriate replacement or refund.

Refund timing can depend on the payment method and financial institution used for the original purchase. For the full terms and conditions, please review our Return & Refund Policy .

We accept the following payment methods:

• American Express
• Apple Pay
• Diners Club
• Discover
• Mastercard
• PayPal
• Shop Pay
• Visa

For more information about payments, security, currency, and billing, please visit our Payment Policy .

Payments are processed through secure payment providers over encrypted connections. Mark & Finch does not see or store your full card details.

For additional information, please see our Payment Policy .

Prices are listed and charged in US Dollars (USD).

We take your privacy seriously and handle personal information in accordance with our privacy practices.

Please review our Privacy Policy for information about how personal information is collected, used, and protected.

Mark & Finch does not see or store your full card details. Payments are handled through secure payment providers.

You can learn more in our Payment Policy .

You can find our policies here:

• Shipping Policy
• Return & Refund Policy
• Payment Policy
• Privacy Policy
• Terms of Service
• Legal Notice

Our Terms of Service explain the terms and conditions that apply when using our website and purchasing from Mark & Finch.

Our Legal Notice contains additional legal and business information about Mark & Finch.

Mark & Finch is operated by Houston Apex LLC, a company registered in Wyoming, United States.

You can contact our support team by email at support@markandfinch.com , by phone at +1 (307) 218-4857 , or through our Contact Us page.

Our business hours are Monday–Friday, 9:00 AM–5:00 PM EST. We aim to respond within 24 hours on business days.